Return Policy
Return Policy – Bar Soaps & Laundry Detergent (Defective Items Only)
We stand by the quality of our products. If you receive a defective item, we’re here to help.
Eligibility for Return
- Returns are accepted only for items that are defective or damaged upon arrival.
- Items must be returned within 14 days of delivery.
- Product must be unused and in its original packaging (when applicable).
What Is Not Covered
- No exchanges will be offered for any reason for health and hygienic reasosns.
- Returns will not be accepted for reasons such as scent preference, allergic reactions, or accidental orders.
- Used or opened products (unless the defect is discovered after opening) are not eligible for return.
How to Request a Return
- Contact our support team at [your email or contact form] with your order number and a clear photo of the defect.
- If the return is approved, you’ll receive instructions on how to send the product back.
- Once the defective item is received and inspected, a refund will be issued to your original payment method.
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